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Help

  • Registration To register an account you need to provide a valid password, personal details and a registered payment card.

    Step 1: Personal data Enter your First Name, Surname, Email Address and Password Password must be at least 8 characters long and contain at least 1 upper case and 1 lower case letter plus 1 number. Click register

    Step 2: Email Validation Check your email address is correct, then request a Validation Code. Enter the validation Code you will be emailed and click Activate Your Account to continue.

    Step 3: Payment Details You will be taken to the Payment Details screen to securely register you payment card. Enter your card details. Click “Pay by Card” then “Continue” in the upper right hand corner.

    Step 4: Mobile Validation: (Optional) If you wish you can link your mobile number to your account using similar process as that in Email Validation. If you do not want to use your mobile number click “Skip”

    Details
  • Using the Vending App From the Home Screen click Scan QR to begin vending your item, or click on the Menu icon in the top left hand corner to select from the following options:

    Scan Machine To start selecting your desirable items, you need to scan the vending machine.

    Personal Details Clicking this will take you to the Personal Details page where you can update your personal information. You will see Stay Logged in On/Off button. By selecting the ‘on’ position you will be able to log in each time, without the need to fill in your details again. Then, click on update.

    Payment Details This allows you to see which card you are registered with and change it if you need to.

    Last Receipt This allows you to see your last purchase details and you can email the receipt if you need to. If you face any problems you can report it through this screen by clicking on Report a Problem.

    Support If you have any problems, either in using the App or using the machine, this page will provide the necessary help for you. All you need to do is to click on Call Now or Email your enquiries.

    Logout: You can log yourself out completely using this menu item. Next time you use the app you will need to log in, using the email and password you have already registered with. Using the App to Vend from a Machine Touch Scan QR then hold the camera to the QR code on the machine until the representation of the machine appears on your device.

    Make Selection: Please note: You can select up to 5 items to vend (including a maximum of 1 hot drink). Snack: To select a snack to vend click on the screen near the item you want and then, once the screen has zoomed in select your snack to add it to your basket. Coffee: Touch the hot drink you wish to purchase. A window will pop-up with your chosen hot drink, add sugar then add it to your basket.
    Click on the basket icon in the upper right hand corner to review and complete your order.

    Vend Your Order: Your Basket screen will appear, check your items and total price are correct, and remove what you do not need. When you are ready click Vend. Your order then will be processing.

    Details

Once you have finished vending, click
View Receipt to confirm details.